Shipping Policy

Nobody likes paying shipping.  It's a fact.  WE don't like it either.  However, if you spend over $300 and live in the United States of America, we'll pick up the freight costs.  Cool?

Did you hear that Alaska & Hawaii?  This means you guys, too! 

Shipping Information

PLEASE NOTE:  REFUSED SHIPMENTS WILL BE BILLED BOTH SHIPPING TO AND RETURNING SHIPPING, AS UPS BILLS US FOR A RETURN SHIPPING COST.  
IF THE SHIPMENT WAS SHIPPED UNDER A FREE SHIPPING PROMOTION, ORIGINAL SHIPPING COSTS WILL ALSO BE DEDUCTED FROM THE REFUND.

Expedited Shipping Methods
Why do we only offer Ground and Priority shipping options?

Actually, we do offer several different shipping options, just not on the website.  If you require expedited guaranteed shipping, please phone in your order.  In our experience, this saves a lot of pain and eliminates problems before they happen.  We know some orders are more time-sensitive then others and would prefer to make sure that we can completely satisify your needs.  We strive to keep most of the items on our site in stock, but in the off chance we do not have the item, it wouldn't seem right to pay for next day shipping.  

Backorders
We make every effort to ensure that the items are in stock when you order them (or if shipped from an outside warehouse, that the items are available for shipping.)  However, peak demand for some products can cause backorders.  If this is the case we will ship any backorders to you at a later date at no additional shipping to you.  Sound fair?